SYNERGIE T.T. Synergie Temporary Staffing is willing to hire agents with French language, for one of our TOP Clients, Bosch Service Solutions. Bosch Service Solutions is a leading solution provider in the area of Business Process Outsourcing for complex, technology-driven services. Our clients are leading car manufacturers who offer mobility services to drivers. Mobility services is currently one of the fastest growing sectors within Bosch Service Solutions. We offer differentiating services in this environment for the maximum convenience and safety of our customers - from emergency and breakdown services through personal assistance systems such as Remote and Concierge Services to the fast, reliable tracking of stolen vehicles. Our client´s customer, a world leader in automotive industry, is willing to expand their customer service team in the center of Barcelona. FUNCTIONS AND RESPONSIBILITIES: - You will be attending and making phone calls from active clients, as well as E-mails and chats. - As concerns your responsibilities, the sales are not included. - This is a 360º customer service position. Your tasks may include managing the orders and responding to different client needs, which could be of administrative nature. - Proactive attitude and strategy in order to recognize further possibilities of services and products to offer. If you want to be part of a multinational group, SYNERGIE offers you the possibility to join our team. SYNERGIE Group has been serving companies since 1969. Our professionalism and excellent customer service has placed us where we are now: 15 countries in Europe, in Canada, in Australia and with 42 branches in Spain. We are a team of committed professionals that give global Human Resources solutions to our clients. Our Values are the pillars of our Culture and based on them we work. If you have enthusiasm, commitment, responsibility, customer orientation and want to grow with us, come join this great team.